E-Support
Activate the service to access remote or on-site assistance, with qualified personnel and scheduled spare parts delivery.
ACMI technicians are always at your disposal to ensure fast problem-solving and optimisation of all your procedures.
* Only available in some areas for certain machines. Verify coverage with ACMI
Over 80 companies
with sales and support service
in 30 countries
450 ACMI technicians
and 600 contractors
@*
24/7 hotline service in Italy
to be extended to other countries*@
A Technical Hub consisting of a specialized team of engineers, located in our HQ.
If direct observation of the situation is required, the technician, thanks to a specific app, can provide the ACMI contact with a detailed view of the machine, in order to identify the parts requiring intervention.
The images are sent to the ACMI contact’s PC at the Technical Hub.
The Technical Hub identifies the tasks to be carried out and provides the technician on the production line with the instructions needed to optimise machine functions.